P10 Privacy Policy – User Information Protection
This Privacy Policy explains how p10 collects, uses, stores, and protects your personal information. By registering or using the p10 platform, you agree to the practices described in this policy. Please read it carefully to understand your rights and responsibilities.
Information Collected by p10
When you register and use the p10 platform, we collect several categories of information to ensure our services run smoothly and securely for all Malaysian users.
- Account information: full name, date of birth, email address, phone number, and your encrypted password provided during registration.
- Payment information: transaction details in MYR (RM), payment methods used such as online banking or e-walets, and deposit and withdrawal records. We do not store full card numbers directly.
- Device and browser information: IP address, browser type, operating system, screen resolution, and general location data for security and fraud detection purposes.
- Usage data: pages visited, games played, session duration, login frequency, and interactions with platform features.
- Cookies and tracking: small cookie files stored in your browser for session authentication, user preferences, and platform usage analytics.
All information collected is used for legitimate purposes and will not be used beyond the scope stated in this policy.
How We Use Your Information
P10 uses the information collected for various purposes directly related to delivering quality services to our users.
Processing registrations, verifying user identities, managing logins and active sessions, and enabling users to securely access platform features.
Verifying and processing MYR deposits and withdrawals, recording transaction history, and flaging any suspicious financial activity.
Detecting and preventing fraud, unauthorised access, and other harmful activities that could compromise users or the integrity of the p10 system.
Analysing usage patterns to improve platform features, optimise the mobile experience, and tailor content to Malaysian user preferences.
Cookies & Tracking Technologies
The p10 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and gather analytics data that helps us understand how users interact with the platform.
We use several types of cookies:
- Session cookies: Automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Preference cookies: Saves your language settings and display preferences for future visits.
- Analytics cookies: Helps us identify the most frequently visited pages and features for continuous improvement.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some p10 platform features.
Data Storage, Security & Third-Party Sharing
Storage & Security
P10 stores user information on servers protected with industry-standard SSL encryption. Access to personal data is restricted to authorised personnel only, and all our systems are reviewed regularly to identify and address any security vulnerabilities.
User passwords are stored in hashed form and cannot be read by any p10 staff. Transaction data in MYR is retained in accordance with applicable Malaysian financial regulations.
Third-Party Sharing
P10 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information is only shared in the following limited circumstances:
- Payment processors and financial gateways required to securely complete your MYR transactions.
- Technology service providers that support platform operations, bound by strict confidentiality agreements.
- Relevant authorities where required by law or a valid court order.
User Rights & How to Contact Us
Your Rights as a p10 User
As a registered p10 user, you have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you at any time.
- Right to rectification: You have the right to update or correct any inaccurate information through your account settings or by contacting p10 support.
- Right to erasure: You may request the deletion of your account and personal data, subject to record retention obligations required under Malaysian law.
- Right to withdraw consent: You may withdraw your consent to certain data processing at any time, though this may affect your ability to use some platform features.
Policy Changes & Contact Us
P10 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Users will be notified of any significant changes via the platform or their registered email. The date of the most recent update is stated at the bottom of this page.
If you have any questions, concerns, or requests regarding this privacy policy, please reach out to our support team. Contact details are available on the FAQ us.
Support email: [email protected] | This policy was last updated: 2026.
Stay Safe with p10
Your privacy and security are our top priority. Create a p10 account today and enjoy a safe, transparent online betting experience built for Malaysian users.